PayPal is being sued for freezing customer accounts and funds

By: April Carson



A federal lawsuit has been filed by four PayPal customers who claim their accounts were frozen and funds were taken from them without warning. The plaintiffs, a pair from California and one from Chicago, are alleging that the business illegally took their personal belongings and violated racketeering laws. They're now requesting that the case be certified as a class action on behalf of all other customers who had their accounts frozen previously. Furthermore, they're seeking compensation, as well as punitive and exemplary damages.


In a lawsuit filed in California, Lena Evans and three other PayPal users claim they were never told why their accounts were shut down or given an opportunity to appeal. After her account was frozen, she claims that PayPal seized $26,984 from her bank account six months later without providing a reason. She used PayPal to buy and sell clothes on eBay, and after she was locked out, eBay provided her with no support.


Now, four users have filed a lawsuit against PayPal in California federal court under the Racketeer Influenced and Corrupt Organizations Act (RICO). The customers are looking for restitution of all frozen accounts, damages to be paid. Furthermore, they're seeking compensation for costs and fees, punitive damages, and triple damages.


PayPal seized over $42,000 from fellow plaintiff Roni Shemtov and never provided her an adequate explanation for why her account was deleted. When she phoned the firm, she was given a variety of reasons: One customer support person said it was due to her using the same IP and computer as other PayPal users, whereas another claimed it was because she sold yoga apparel at 20 to 30 percent less than retail. Another source claims it was due to her using many accounts, which she refutes.


The third plaintiff, Shbadan Akylbekov, claimed that PayPal stole almost $172,000 from his account without providing him any reasons why the account was restricted in the first place. Akylbekov used the profile of a firm his wife ran to sell Hyaluron injections, which are needle-less pens that pump hyaluronic acid into the skin.


PayPal allegedly sent his wife a letter claiming that she "infringed PayPal's User Agreement and Acceptable Use Policy (AUP) by accepting payments for the sale of injectable fillers not approved by the FDA," after his money vanished from the account following a six-month freeze. According to the letter, $1,000 was taken from her account "for its liquidated damages due to those AUP breaches," as a result of which she had violated the User Agreement.


PayPal has long been a source of contention for several users because it limits accounts and locks away funds for six months or more. After six months of being limited, American poker player Chris Moneymaker had $12,000 taken from his account. Before his funds were "mysteriously returned," MMM was already in the midst of collecting plaintiffs for a class action lawsuit.


A portion of the claim reads:

The plaintiffs in this case are seeking both money and other relief available under law and equity on behalf of themselves, as well as on behalf of the members of the class defined herein.... This lawsuit is brought against PayPal because it has a widespread business practice of unilaterally seizing funds from its clients' financial accounts without cause or due process.
PayPal holds back plaintiffs' own money in their PayPal accounts. PayPal has failed to inform Plaintiffs and class members of the reasons for its actions, telling them they will "need a subpoena" to obtain simple information about why PayPal was keeping their money.





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About the Blogger:


April Carson is the daughter of Billy Carson. She received her bachelor's degree in Social Sciences from Jacksonville University, where she was also on the Women's Basketball team. She now has a successful clothing company that specializes in organic baby clothes and other items. Take a look at their most popular fall fashions on bossbabymav.com


To read more of April's blogs, check out her website! She publishes new blogs on a daily basis, including the most helpful mommy advice and baby care tips! Follow on IG @bossbabymav


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