American Airlines' CEO warns that unruly behavior on planes "has to stop"
By: April Carson
After a male passenger was accused of punching a female flight attendant in the face, Southwest Airlines CEO Gary Kelly said that unruly behavior on planes "has to stop."
"We had one of the worst displays of unruly conduct we've ever seen," Parker added in a video published on Instagram on Thursday.
On Wednesday, an American Airlines flight was redirected after a male passenger "physically assaulted" a female flight attendant, the airline informed Insider in a statement on Thursday. It went on to say that the person had been banned from future American flights.
According to APFA, a flight attendant inadvertently knocked over passenger Julie Hedrick, president of the Association of Professional Flight Attendants (APFA), which represents employees who fly for American, as she was going through the first-class section.
The flight attendant apologized, according to Hendrick, but the passenger got up from his seat to confront her. He then punched her in the face, according to Hendrick.
The flight attendant was taken to a hospital for treatment of facial fractures, according to Hendrick, who added that the employee was subsequently discharged.
The APFA hasn't responded to our request for comment on The Washington Post's article. The flight attendant was taken to a local hospital, according to an American Airlines spokesperson. However, the airline couldn't provide any further information about her condition owing to privacy concerns.
Reports of unruly passenger conduct have increased since the coronavirus pandemic began. Flight attendants have claimed to be groped, assaulted, and yelled at, with several stating that they are concerned for their safety.
The FAA's website claims that as of Tuesday, it had received nearly 5,000 reports of unruly passengers this year, with 3,580 of them concerned with passengers who refuse to wear federally required face masks on board planes.
"This sort of behavior has to stop," Parker added in the Instagram video. "American Airlines will not tolerate staff misconduct, particularly towards crew members and our airport personnel, at any airport or flight."
"We certainly don't want that to happen," said American executive Matt Hawkins. "To the extent that we can, we'd like to see him prosecuted to the fullest extent possible."
According to the Denver airport police, the FBI is investigating the incident. The Federal Aviation Administration also stated that it would look into the situation.
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About the Blogger:
April Carson is the daughter of Billy Carson. She received her bachelor's degree in Social Sciences from Jacksonville University, where she was also on the Women's Basketball team. She now has a successful clothing company that specializes in organic baby clothes and other items. Take a look at their most popular fall fashions on bossbabymav.com
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